Terms & Conditions – Apna Digital CSC

Effective Date: 10th October 2025

Welcome to Apna Digital CSC.
These Terms & Conditions govern your use of our website — https://www.apnadigitalcsc.com — and all services offered by Apna Digital CSC, both online and offline.

By accessing or using our site and services, you agree to be bound by these Terms. Please read them carefully before proceeding.

1. Acceptance of Terms

By visiting our website or using our services, you confirm that you have read, understood, and agreed to these Terms & Conditions as well as our Privacy Policy.
If you do not agree with any part of these Terms, please discontinue using our website or services immediately.

2. Services Overview

Apna Digital CSC provides online and offline facilitation support for various digital and government services, including but not limited to:

  • Government applications (Voter ID, Certificates, Ration Card, etc.)
  • Online form filling and document submission
  • Banking, utility, and bill payment services
  • Aadhaar, PAN, and e-governance solutions

All services are processed on behalf of customers through official government portals or authorized partner websites.

3. User Responsibilities

When using our website or availing of our services, you agree to:

  • Provide accurate, complete, and up-to-date information.
  • Use our platform and services only for lawful purposes.
  • Not misuse, alter, or falsify any document or data.
  • Maintain confidentiality of any account or login credentials (if applicable).

Providing false information or engaging in misuse may result in immediate service suspension, cancellation, or legal action.

4. Service Fees and Payments

Some of our services require payment before initiation.

  • All applicable fees are clearly displayed prior to checkout or submission.
  • Once a service has been initiated or processed, fees are non-refundable.
  • Payments are accepted only via secure and approved digital methods.
  • Apna Digital CSC shall not be liable for payment failures caused by banks, gateways, or connectivity issues.

5. Third-Party Links and Services

Our website may contain links to external portals, government websites, or advertising partners.
Apna Digital CSC is not responsible for the accuracy, security, or privacy practices of these third-party sites.

We recommend users review the Terms & Privacy Policies of any third-party service before proceeding.

6. Intellectual Property Rights

All content available on Apna Digital CSC — including text, graphics, logos, icons, images, and layout — is protected by applicable copyright and trademark laws.
No part of this website may be reproduced, copied, distributed, or modified without prior written consent from Apna Digital CSC.

7. Limitation of Liability

While we make every effort to ensure timely and accurate service delivery, Apna Digital CSC shall not be held liable for:

  • Delays or rejections by government or third-party platforms.
  • Errors arising from incorrect information or documentation provided by users.
  • Any loss or damage caused by technical failures, network issues, or unforeseen circumstances.

Our liability, if proven, is strictly limited to the amount paid for the specific service in question.

8. Disclaimer

Apna Digital CSC acts solely as a facilitation and support center.
We are not a government entity and do not represent or affiliate with any government department.
All services are processed via official government portals or authorized intermediaries, as per existing laws and availability.

9. Termination of Services

We reserve the right to suspend or terminate any service or user account without prior notice if:

  • The user violates these Terms & Conditions, or
  • The platform is being misused, abused, or used fraudulently.

In such cases, service access may be revoked immediately without refund.

10. Changes to Terms

We may modify or update these Terms & Conditions periodically.
All updates will be reflected on this page with a revised Effective Date.
Continued use of our website after any modification constitutes acceptance of the updated Terms.

11. Governing Law

These Terms & Conditions are governed by and construed in accordance with the laws of India.
Any disputes shall fall under the exclusive jurisdiction of the courts located in Maihar, Madhya Pradesh.

12. Contact Information

For any questions, legal notices, or concerns related to these Terms & Conditions, please contact us at:

Apna Digital CSC
📧 Email: helpdesk@apnadigitalcsc.com
📱 Phone: +91 9021861695