Privacy Policy – Apna Digital CSC

Effective Date: 10th October 2025

At Apna Digital CSC, accessible from https://www.apnadigitalcsc.com, protecting your privacy is our top priority.
This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or use our services.

1. Information We Collect

We may collect both personal and non-personal information as part of our operations.

a) Personal Information

When you use our online or offline services, we may request:

  • Full Name
  • Contact Details (Email, Phone Number, Address)
  • Identity Proofs (Aadhaar, PAN, or Government-issued ID – where required for service delivery)

b) Non-Personal Information

We automatically collect anonymous information such as:

  • Browser type and version
  • Device and operating system details
  • IP address and location data
  • Cookies, beacons, and website analytics (for performance monitoring)

2. How We Use Your Information

We use your information for the following purposes:

  • To provide and process requested services (e.g., form filling, certificate applications)
  • To enhance website functionality and user experience
  • To manage payments, generate invoices, and issue receipts
  • To send service updates, alerts, and important notifications
  • To comply with applicable laws and regulations

3. Use of Cookies

Our website uses cookies to:

  • Improve website speed and functionality
  • Remember user preferences and settings
  • Display personalized ads through Google AdSense

You can disable cookies anytime in your browser settings.
Please note that disabling cookies may affect certain site functionalities.

4. Google AdSense & Third-Party Advertising

We use Google AdSense to display relevant ads.
Google may use cookies (including the DoubleClick cookie) to serve ads based on your previous visits to our site or other websites.

➡️ You can manage or opt out of personalized advertising at adssettings.google.com.

Third-party advertisers may also use tracking technologies to measure ad performance.
Apna Digital CSC has no control over cookies used by third-party advertisers.

5. Data Protection & Security

We take your data security seriously.
Our measures include:

  • SSL encryption for secure browsing
  • Restricted database access
  • Secure servers and firewalls

We do not sell, rent, or trade user data.
Information may be shared only:

  • To comply with lawful government or court orders
  • With trusted service providers assisting in operations or payment processing

6. Links to External Websites

Our website may include links to third-party or government portals.
We are not responsible for the content or privacy practices of external websites.
Please review their respective Privacy Policies before sharing personal data.

7. Your Rights

As a user, you have the right to:

  • Access or request deletion of your personal data
  • Opt out of marketing or promotional messages
  • Withdraw consent to data processing (where applicable)

To exercise your rights, please contact us at:
📧 Email: helpdesk@apnadigitalcsc.com

8. Children’s Privacy

Our services are designed for individuals aged 18 years and above.
We do not knowingly collect personal information from minors.
If such information is found, it will be promptly deleted.

9. Policy Updates

We may revise this Privacy Policy periodically to reflect changes in our operations or legal requirements.
All updates will be posted on this page with a revised “Effective Date.”

10. Contact Us

For any questions, concerns, or feedback regarding this Privacy Policy, please contact:

Apna Digital CSC
📧 Email: helpdesk@apnadigitalcsc.com
📞 Phone: +91 9021861695